FAQ

We have several years of accounting, financial report, and business finance experience. Our team are QuickBooks Online certified and have completed the Intuit Bookkeeper Professional certification course.

 

Mrs. Stewart began her accounting journey in high school and tertiary education and she has completed numerous training that includes FP&A and advisory services. Mrs. Stewart and Mrs. Massot have an Associates Degree in Business Administration.

Additionally, we belong to a network of financial professionals.  If questions arise out of our normal scope, we have a lot of resources to find the answers quickly.

Yes. We are very familiar with IOLTA requirements and handling three way reconciliation. Law firms make up the majority of our clients so we are experienced with various types of attorney accounts.

Whether your firm handles contingency, defense, or litigation, we can support your bookkeeping and accounting needs.

Financial reports are key to what we do. Each month once we complete the accounting cycle and reconcile all accounts, we prepare a financial package to share with you so that you get a clear picture of what is happening with your business.  Our standard bookkeeping package includes profit & loss, balance sheet and statement of cash flow reports.

Our CFO & Advisory services include more reports based on your individual firm’s needs to help keep you informed and on track with goals.

For new QBO set-up or if not already in place, we will need you to connect your bank and credit card accounts to QuickBooks Online.  This ensures that we are able to verify all transactions each month before we get to the reconciliation process.  

We require accountant (view-only) access to your bank and credit card accounts in order to retrieve monthly statements so we can reconcile accounts and efficiently complete your monthly financials in a timely manner.  

We require view only access to your practice management and merchant accounts.  Again this is so that we can pull the data from reports that pertain to your firm’s practice and credit card payment processing systems.  We cross-reference this information with what is happening with your bank and credit cards to ensure all transactions are captured and entered correctly.

Additional information may be needed depending on your needs and current accounting records status.

If your bank, credit card, loan financial company, merchant or practice management company cannot provide View Only access for us, then you are required to supply the documents within 15 days for onboarding, and within 5 days for monthly there after. A Late Documents fee of $7 per document will be charged for each document that is over 15 days for each occurance.

We pride ourselves in being very responsive to our clients important inquiries. We strive to respond within 24 hours (except over weekends and holidays). If we are very busy, we will respond to let you know we’ve received your email and will address it as quickly as possible. 

Our standard working hours are Monday – Thursday 9 am – 5 pm; Friday 9 am – 3 pm ET.

For our bookkeeping services, QBO is our preferred accounting system and allows us to give you the best rates.  If you have a current subscription, you are ahead of the game. No need to get another subscription. If you do not currently have a subscription, we can get you set up with a discounted rate for the first 12 months.

Should you require Quickbooks Desktop, we can still handle your books remotely.  We will include the cost of using a dedicated virtual server to host your Quickbooks Desktop file.

We do not currently work with other accounting applications. 

For our CFO & Advisory services, any system is acceptable for those who do not use our bookkeeping services.  You are then responsible for sending your monthly general ledger and reports to us so that we can use that information.

Yes, an engagement letter is required. The purpose of an engagement letter is to set expectations on both sides of the agreement. The letter details the scope of the services that are to be performed, its terms, and fees.

Payment for services is required in advance.  This can be handled by ACH or Credit Card payment authorization.  Please do note that credit card payment plans will include a processing fee based on the current QuickBooks Payments rate.

If you determine you need additional services, we can discuss your needs to determine how best we can support you.

Just reach out to schedule a call.

Need a bookkeeper?

Contact us at QuickWin to start taking your firm to the next level.